HOSPITALITY & OPERATIONAL SUPPORT /eng/

Your Reliable Local Partner in Croatia

Marine Touch Service provides professional operational, logistical and hospitality support services for cruise vessels, passenger ships, yachts, marinas, hotels, resorts and international management companies throughout Croatia.

We understand that successful operations require more than cleaning services alone. They require reliable local partners, rapid response, flexible workforce solutions and the ability to organize and deliver support on short notice.

Through our extensive local network and hands-on approach, Marine Touch Service acts as a trusted operational partner for clients operating within the Adriatic region.

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Housekeeping & Hospitality Support

We provide professional housekeeping support for cruise vessels, yachts, hotels, resorts and accommodation facilities, helping operators maintain the highest standards of cleanliness and guest satisfaction.

Services include:

• Cabin cleaning and preparation
• Guest-ready accommodation services
• Deep cleaning programs
• Seasonal opening and closing preparation
• Public area cleaning
• Housekeeping team support
• Temporary workforce solutions

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Galley & Food Service Support

Specialized cleaning and sanitation services for food preparation and service areas, ensuring operational readiness and compliance with hygiene standards.

Services include:

• Galley deep cleaning
• Kitchen cleaning and sanitization
• Cold room cleaning
• Storage area cleaning
• Food service area preparation
• Equipment cleaning
• Extraction hood and ventilation cleaning
• Inspection and audit preparation

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Vessel & Port Support

We provide operational assistance for vessel owners, management companies, charter operators and port facilities.

Services include:

• Vessel preparation and recommissioning
• Turnaround cleaning services
• Pre-arrival and pre-charter preparation
• Post-refit cleaning
• Port-side operational support
• Contractor coordination
• Additional workforce organization

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Procurement & Logistics Support

Our team can assist with local procurement, sourcing and logistics coordination whenever fast and reliable support is required.

Services include:

• Local procurement services
• Cleaning supplies sourcing
• Maintenance equipment procurement
• Logistics coordination
• Supplier management
• Delivery organization
• Operational support services

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Crew & Accommodation Assistance

We support vessel operators, crews and contractors by coordinating accommodation and local logistics during their stay in Croatia.

Services include:

• Crew accommodation arrangements
• Workforce accommodation organization
• Local transportation coordination
• Arrival and departure assistance
• On-site operational support
• Local liaison services

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Quality Control & Standards Support

We assist our clients in maintaining high operational and presentation standards through inspections, assessments and quality control services.

Services include:

• Cleanliness inspections
• Operational readiness assessments
• Property and vessel condition reviews
• Quality control inspections
• Identification of improvement opportunities
• Standards implementation support
• Preparation for internal and external inspections

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Emergency Response & 24/7 Support

When time is critical, our team is ready to respond quickly and efficiently.

Available services:

• Emergency response interventions
• 24/7 availability
• Day and night operations
• Rapid team mobilization
• Weekend and holiday support
• Additional workforce on short notice
• Operational assistance during unforeseen situations

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Why Choose Marine Touch Service?

✔ Rapid mobilization throughout Croatia

✔ Flexible workforce solutions

✔ Extensive local network

✔ Marine and hospitality expertise

✔ Professional equipment and cleaning solutions

✔ Croatian and English-speaking management

✔ Discreet and professional approach

✔ Single point of contact for multiple operational needs

✔ 24/7 support availability

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Industries We Support

We work with:

• Cruise vessels
• Passenger ships
• Yachts and superyachts
• Charter operators
• Marinas
• Hotels and resorts
• Hospitality management companies
• Port operators
• International agencies
• Tourism and accommodation providers

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More Than Cleaning

At Marine Touch Service, our goal is not only to provide services but to become a trusted local operational partner for international and domestic clients operating in Croatia and throughout the Adriatic region.

Whether you require housekeeping support, vessel preparation, emergency response, logistics coordination or operational assistance, our team is ready to deliver reliable, professional and flexible solutions.

Contact us today to discuss how we can support your operations in Croatia. 🚢🇭🇷

HOSPITALITY & OPERATIONAL SUPPORT /hr/

Vaš pouzdani partner za operativnu podršku u Hrvatskoj

Marine Touch Service pruža profesionalnu operativnu, logističku i hospitality podršku za kruzere, putničke brodove, jahte, marine, hotele, turističke objekte i međunarodne management kompanije diljem Hrvatske.

Razumijemo da uspješno poslovanje zahtijeva više od same usluge čišćenja. Potrebni su pouzdani partneri, brza organizacija, dostupnost u kratkim rokovima i sposobnost pronalaska učinkovitih rješenja u izazovnim situacijama.

Zahvaljujući fleksibilnom pristupu i razvijenoj mreži lokalnih suradnika, Marine Touch Service može pružiti sveobuhvatnu podršku klijentima kojima je potreban profesionalan partner na području Jadrana.

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Housekeeping & Hospitality Support

Pružamo podršku hotelima, kruzerima, jahtama i turističkim objektima kroz organizaciju i izvođenje housekeeping usluga prema visokim standardima kvalitete.

Usluge uključuju:

• Čišćenje i pripremu kabina
• Čišćenje smještajnih jedinica
• Pripremu objekata za dolazak gostiju
• Dubinska i generalna čišćenja
• Pripremu za sezonu i poseban događaj
• Podršku postojećim housekeeping timovima
• Privremeno osiguravanje dodatnog osoblja

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Galley & Food Service Support

Specijalizirani smo za čišćenje i pripremu kuhinja, galley prostora i ugostiteljskih objekata na plovilima i kopnu.

Usluge uključuju:

• Dubinsko čišćenje kuhinja
• Galley cleaning
• Sanitaciju F&B prostora
• Čišćenje skladišta i hladnih komora
• Čišćenje ugostiteljske opreme
• Čišćenje ventilacijskih i ekstrakcijskih sustava
• Pripremu za inspekcije i audite

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Vessel & Port Support

Pružamo operativnu podršku vlasnicima plovila, management kompanijama, charter operaterima i lučkim operaterima.

Usluge uključuju:

• Pripremu plovila za sezonu
• Recommissioning nakon mirovanja
• Turnaround čišćenja
• Post-refit čišćenja
• Operativnu podršku tijekom boravka u luci
• Koordinaciju različitih izvođača radova
• Organizaciju dodatne radne snage

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Procurement & Logistics Support

Kada je potrebno brzo pronaći opremu, potrošni materijal ili organizirati logistiku, naš tim može preuzeti koordinaciju i realizaciju.

Usluge uključuju:

• Organizaciju lokalne nabave
• Nabavu potrošnog materijala
• Nabavu sredstava za čišćenje i održavanje
• Organizaciju dostava i prijevoza
• Koordinaciju dobavljača
• Operativnu logističku podršku

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Crew & Accommodation Assistance

Pomažemo posadama, operaterima i kompanijama u organizaciji boravka tijekom rada na području Hrvatske.

Usluge uključuju:

• Organizaciju smještaja za posade i radnike
• Organizaciju prijevoza
• Koordinaciju dolazaka i odlazaka
• Podršku tijekom boravka u hrvatskim lukama
• Operativnu asistenciju na terenu

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Quality Control & Standards Support

Pomažemo klijentima u održavanju visokih standarda kvalitete kroz operativne preglede i kontrolu izvršenih usluga.

Usluge uključuju:

• Kontrolu standarda čistoće
• Procjenu stanja objekata i plovila
• Kontrolu kvalitete izvršenih radova
• Operativne preglede prostora
• Identifikaciju područja za poboljšanje
• Izradu preporuka za unapređenje standarda
• Pripremu za interne i eksterne inspekcije

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Emergency Response & 24/7 Support

Kada je vrijeme ključno, naš tim spreman je reagirati brzo i učinkovito.

Dostupno:

• Hitne intervencije
• Dnevni i noćni rad
• Mobilizacija u kratkom roku
• Vikendi i blagdani
• Dodatna radna snaga po potrebi
• Operativna podrška u izvanrednim situacijama

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Zašto odabrati Marine Touch Service?

✔ Brza mobilizacija na području cijelog Jadrana

✔ Fleksibilna organizacija rada

✔ Pouzdana mreža lokalnih suradnika

✔ Iskustvo u marine i hospitality sektoru

✔ Profesionalna oprema i sredstva

✔ Komunikacija na hrvatskom i engleskom jeziku

✔ Diskretan i profesionalan pristup

✔ Jedna kontakt točka za različite operativne potrebe

✔ Dostupnost 24/7

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Kome su namijenjene naše usluge?

• Kruzerima i putničkim brodovima
• Jahtama i superjahtama
• Charter kompanijama
• Marinama
• Hotelima i resortima
• Hospitality management kompanijama
• Lučkim operaterima
• Međunarodnim agencijama
• Vlasnicima turističkih objekata

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Marine Touch Service – više od čišćenja

Naš cilj nije samo pružiti uslugu, već postati pouzdan lokalni partner koji međunarodnim i domaćim klijentima omogućuje sigurno, učinkovito i profesionalno poslovanje na području Hrvatske i Jadrana.

We offer a range of specialized services tailored to meet your individual needs.